How to Pay Tax Online or E – Tax Payment
Read below 22 Frequently Asked Questions about online tax payment.
1. What is e-payment of taxes?
This is a facility provided to the taxpayers to make income tax
payments through internet, using net-banking facility.
2. How can I use this facility to pay tax online?
You can use the facility if –
a) You have a bank account with net-banking facility, and
b) Your bank is amongst the banks that provide the e- payment facility.
3. Whether it is mandatory to pay tax online?
It is mandatory for the following types of assesses to pay tax online with
effect from April 1,2008.
a) All the corporate assesses.
b) All assesses (other than company) to whom provisions of section
44AB of the Income Tax Act, 1961 are applicable.
4. Whether it is mandatory to make the TDS/TCS payment (Challan 281)
online?
Yes, it is mandatory for below Assessee to make the TDS/TCS payment
online
a) All the corporate assesses.
b) All assesses (other than company) to whom provisions of section
44AB of the Income Tax Act, 1961 are applicable.
5. How do I know whether my bank provide this facility to pay tax
online?
The list of banks providing this facility is available on NSDL-TIN website.
Alternatively you may get the information from your bank.
6. What should I do if my bank does not have an online payment facility
or is not an authorized bank for etax ?
In case your bank doesnot have an online payment facility or is not an
authorized bank then you can make electronic payment of tax from the
account of any other person who has an account with the authorized
bank having online facility. However, the challan for making such
payment must clearly indicate your Permanent Account Number (PAN).
7. What is the procedure for entering the required data on the screen for
paying tax online?
Follow the steps as under to pay tax online:-
Step 1
a) Log on to NSDL-TIN website ( www.tin-nsdl.com ).
b) Click on the icon e-payment: pay taxes online.
c) Click on ‘Please Click Here’.
d) Select the required challan.
Step 2
After selecting the required challan, you will be directed to the screen
for entering the following data:-
a) PAN for non-TDS payments and TAN for TDS payments
b) Name and address of the taxpayer
c) Assessment Year
d) Major Head Code
e) Minor Head Code
f) Type of payment
g) Select the bank name from the drop down provided
In case of challan no. 280, 282 and 283 the Permanent Account Number
(PAN) needs to be entered. In case of challan no. 281 Tax Deduction/
Collection Account Number (TAN) needs to be entered. Please ensure
that you enter PAN/TAN correctly, as this is extremely important for
further processing. The system will check the validity of PAN/TAN. In
case PAN/TAN is not available in the database of the Income Tax
Department then you cannot proceed with the payment of tax.
Step 3
After entering all the above detail, click on PROCEED button. TIN
system will display the contents you have entered along with the
“Name” appearing in the ITD database with respect the PAN/TAN
entered by you.
Step 4
You can now verify the details entered by you. In case you have made a
mistake in data entry, click on “EDIT” to correct the same. If all the
detail and name as per ITD is correct, click on “SUBMIT” button. You
will be directed to the net-banking site provided by your bank.
8. What is the procedure after being directed to the net banking site of
the bank?
TIN system will direct you to net-banking facility of your bank. You will
have to log on to the net banking site of your bank using your login ID
and password/PIN provided by the bank. The particulars entered by you
at TIN website will be displayed again.
You will now be required to enter the amount of tax you intend to pay
and also select your bank account number from where you intend to pay
the tax. After verifying the correctness, you can proceed with confirming
the payment.
9. What will happen after I confirm the payment of tax at my bank’s
site?
Your bank will process the transaction online by debiting the bank
account indicated by you and generate a printable acknowledgment
indicating the Challan Identification Number (CIN). You can verify the
status of the challan in the “Challan Status Inquiry” at NSDL-TIN website
using CIN after a week, after making payment.
10. How can I know that I have completed tax payment using this
facility?
Apart from CIN given to you, you can check your online bank statement
to verify the tax payment.
11. Do I have to attach the acknowledgment counterfoil with my return?
No, it will be considered sufficient proof if you quote your Challan
Identification Number (CIN) as mentioned in your counterfoil in your
return.
12. What is the timing for making payment through internet?
You will have to check the net-banking webpage of your bank’s website
for this information.
13. If I encounter any problem while making payment through internet
whom should I contact?
If any problem encountered at the NSDL website while entering non-
financial data then contact the TIN Call Center at 020 – 27218080 or
write to us at (Please indicate the subject of the mail as Online
Payment of Direct Tax ).
If any problem encountered while entering the financial details at the
net-banking webpage of your bank, then you should contact your bank
for assistance.
14. Where should I make enquiries about my tax payments through
internet?
You should contact your bank for queries about your payment
transaction through internet.
15. Whom should I contact if the counterfoil containing the CIN is not
displayed on completion of the transaction and if I want duplicate
counterfoil?
Your Bank provides facility for re-generation of electronic challan
counterfoil kindly check the Bank website, if not then you should contact
your bank request them for duplicate challan counterfoil.
16. If I have misplaced my counterfoil whom do I contact?
Your Bank provides facility for re-generation of electronic challan
counterfoil kindly check the Bank website; if not then you should
contact your bank and request them for duplicate challan counterfoil.
17. After making e-payment of direct tax if status of challan is not
available under Challan Status Enquiry on NSDL site, what should I do?
You can verify the status of the challan in the “Challan Status Inquiry”
at NSDL-TIN website after 5 to 7 days of making e-payment. In case of
non availability of the challan status kindly contact your bank.
18. If I encountered any error on NSDL site while making e-tax payment
what should I do?
If encountered any error on e-tax website kindly contact TIN call centre
at 020 – 27218080 or write to us at (Please indicate the subject of the
mail as Online Payment of Direct Tax ).
19. If after entering challan details in NSDL site if Bank Name is not
being displayed what should I do?
The problem may be encountered because of the following
Reason 1: If Assessee enters incorrect TAN / PAN in challan data entry
screen.
Reason 2: If Assessee using Internet Explorer browser then temporary
internet files should be deleted by following
A. Open Internet Explorer window
B. Go to “Tools” Menu
C. Select “Internet Options”
D. Delete cookies and Delete temporary Internet files on your machine
E. Close the current Internet Explorer windows
F. Again go to tin-nsdl site & make e-payment
If encountered any error on e-tax website kindly contact TIN call centre
at 020 – 27218080 or write to us at (Please indicate the subject of the
mail as Online Payment of Direct Tax ).
20. Account get debited more than once for the same e-tax transaction
what should I do?
If during the transaction or after completing the transaction bank site
encountered any error or get disconnected before generating Taxpayer
counterfoil then instead of doing the same transaction again kindly
check your Account, if account is being debited then contact your bank
for regeneration of taxpayer counterfoil . Please note in the above case
donot make the same transaction again which result in account debited
more than once for same e-tax transaction.
21. How secure is the transmission of data to the website for e-
payment?
All transmission through NSDL-TIN website is encrypted and is with
Secure Socket Layer (SSL) authentication. With respect to the banks, it
depends on the security measures provided by the bank for net-banking.
22. How does this system of payment of tax online benefit me as a
taxpayer?
This system is beneficial to you as you are not required to personally
visit the bank to make the payments. Payment can be made
electronically at your convenience from any place where an internet
facility is available e.g. your office, residence, etc. Further, you get the
Challan Identification Number (CIN) online, which is required by you
when you file your return.
Thanks.